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Mystic Aquarium Members

For your safety, all Aquarium visits now require a timed ticket for both members and non-members that must be reserved online.

Member tickets are FREE, but you are still required to reserve a timed ticket online using a PROMO CODE.  More information below. 

Hours of Operation

9:00am to 6:00pm; last admission at 5:50pm

Tickets are sold in timed intervals to abide by the Governor’s Reopen CT Plan including social distancing guidelines and on-campus capcity limits.

Tickets may be reserved for the following entry times:

9am, 10am, 11am, 12pm, 1pm, 2pm, 3pm, 4pm

Each timed-ticket entry allows for a TWO-HOUR guest experience. Longer visits can and will be accommodated if capacity limits allow. Mystic Aquarium continuously monitors and adheres to mandated guest capacity limits.

Timed tickets must be reserved for each person in your party including children 2 and under; tickets will be sent to your email as a .pdf attachment and can be scanned on your phone.

member's login procedure for timed admission
  • Select the date of your visit.
  • Log in on loading screen.
  • Once logged in, enter the promo code provided via member email or by calling 860.572.5955 x233.
  • Select the time slot for your visit, then enter the quantity/type of ticket.
  • Select ‘Purchase’ on the bottom.
  • Select ‘Check Out’ on the next page.
  • Select ‘Enter Payment Information’ on the next page. NOTE: The payment amount will be set to $0 once the promo code is entered at login.

You must have a ticket (printed or on your phone) when you arrive at the front gate to gain entry to the Aquarium. Guests without a ticket will be denied entry and encouraged to purchase tickets online and return for entry. We also ask that you stay in your vehicle in the Aquarium parking lot until the time period of your reservation begins. Guests will not be granted access outside of their time slot.

Our Guest and Member Services team will be operating at a limited capacity to assist with membership and ticketing issues only. Purchasing and/or reserving timed tickets must be done online prior to your visit.

Admission is contingent upon adherence to the safety precautions listed here. Mystic Aquarium reserves the right to deny access to any non-compliant guest.

If you need help reserving your tickets or getting proof of membership, please contact the membership office at 860.572.5955 x233 or We recommend contacting the office at least 24 hours in advance.