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Frequently Asked Questions 2021

Registration and Cancellation/Refunds

Camp registration is completed online or if you need assistance, please contact our Education department at 860.572.5955 x431.

Yes, payment in full is required at the time of registration.

Yes, camp session dates can be changed as space allows. Please contact our Education department at 860.572.5955 x431.

All cancellation and refund requests must be submitted in writing to the Education Department at Cancellations received 30 or more days prior to the registered camp week will receive a 100% refund. Cancellations received 29-15 days prior to the registered camp week will receive an 80% refund. Due to COVID-19, cancellations received within 14 days of the registered camp week will be considered on a case by case basis by the Camp Director. A minimum of a 20% cancellation fee will be charged.

Please refer to the Camp Parent Handbook for information on obtaining the tax ID or notify the Camp Director on the first day of camp.

Paperwork and CampDoc

A complete list of paperwork needs is listed in the Camp Parent Handbook but we require camper information, a health form completed with the last three years with immunization dates, administration of medication form if needed and an individual plan of care to let us get to know your camper a little better.

Yes, a Pre-Camp Health Informed Consent and Health Affirmation will be emailed to the caregiver of each camper. This is to be turned in to the counselor on the first day of camp.

Camp paperwork is due no later than one week prior to the start of your camp week session.

Yes, if the physical has been completed within the past 3 years and includes the record of vaccinations.

If your child’s physical expired during the declared state of emergency, your physical will be valid for camp this year. is a secure, electronic system that organizes and protects all required paperwork for Mystic Aquarium camps. The Camp Director will send you a welcome email when your CampDoc login credentials are available; you will not be able to log into CampDoc until you receive this email. All registered campers will then receive a follow up email from with detailed instructions on how to submit required health forms and paperwork. The website is secure, encrypted, and password protected. If you have used in the past, the previous year’s information will be visible, and you will be able to update it as needed.

The itinerary is specific to each camp and will provide information on daily themes, packing lists and more.  The itinerary will be emailed to the email address provided during registration at least one week prior to the camp week starting.

Staff Information and Accreditation

Camp staff are required to be at least 21 years of age and camp volunteers are at least 16 years of age.

Camp staff are trained in First Aid, CPR, AED and medication administration.

The staff to camper ratio is 1:8 for most camps. For the younger campers, the ratio is 1:7. If additional staff are needed for any reason, they are scheduled as appropriate.

All Mystic Aquarium summer camp staff have experience working with children at informal learning centers.

To ensure the highest standards are being met, Mystic Aquarium summer camps are accredited through the American Camp Association ( as well as licensed by the State of Connecticut (  In order to obtain certification as a state licensed youth camp, we undergo an extensive review and inspection process to affirm that we exceed all the state requirements for health, cleanliness, and food service as well as emergency management plans, health care, management, staff training and performance review.  Accreditation through the American Camp Association is a voluntary process that goes above and beyond the state licensing requirements and demonstrates Mystic Aquarium’s commitment to ensuring your child is in a safe, nurturing environment. 

General Camp Info

Each camp is tailored to the specific grade ranges; please register your camper for the most socially and academically appropriate range.

Any camper who is attending a program independently, without a parent, must be toilet trained.

Mystic Aquarium provides snack during the camp day but packed lunches should be brought daily (campers do not have the ability to purchase lunch at the Saltwater Café). Please have an ice pack in the lunch bag to keep perishables chilled.

Please refer to the Camp Parent Handbook for information on pick up and drop off.

Every day is different!  An example of a day of programming from a Grade 1-3 2020 camp is:

    • 8:30 Check in
    • Watch a penguin session and speak with a penguin trainer
    • Penguin class
    • Visit Bird Aviary
    • Lunch
    • Activity on adaptations of dinosaurs
    • Craft
    • Visit Jurassic Giants
    • Extinction vs conservation
    • Journal
    • Dinner Talk
    • 4:00 Leave for the day

Please call our Camp Director at 860.572.5955 x158. Camp Offices are staffed during regular business hours (8:00am-5:00pm), Monday through Friday.  All calls and messages will be returned within 24 hours and messages left on weekends, after hours and on holidays will be returned within the next business day.

Mystic Aquarium camps will be held in the Milne Center which is separated from the rest of the facility. We will have our exhibit exploration time in the morning, prior to the aquarium opening.