Registration and Cancellation/Refunds
Camp registration is completed online or if you need assistance, please contact our Reservations department at
860.572.5955 Ext. 520
Yes, payment in full is required at the time of registration.
Yes, camp session dates can be changed with at least two weeks advanced notice prior to the start of the camp session, and as space allows. Any session changes under two weeks before the start of the camp will be charged a session change fee. Please contact our Reservations department at 860.572.5955 Ext. 520.
Contact the Reservations department directly at 860.572.5955 Ext. 520 regarding a cancellation. Our cancellation policy is:
- 30 days or more from the start of the camp week – 100% refund
- 29 – 15 days from the start of the camp week – 50% refund
- 14 days or less from the start of the camp week – No refund will be provided
Please refer to the Camp Parent Handbook for information on obtaining the tax ID or notify the Camp Director on the first day of camp.
Paperwork and CampDoc
A complete list of paperwork needs is listed in the Camp Parent Handbook but we require camper information, a health for completed with the last 3 years with immunization dates, Administration of medication form if needed and an Individual Plan of Care to let us get to know your camper a little better.
Camp paperwork is due no later than one week prior to the start of your camp week session.
Yes, if the physical has been completed within the past 3 years and includes the record of vaccinations.
CampDoc.com is a secure, electronic system that organizes and protects all required paperwork for Mystic Aquarium camps. The Camp Director will send you a welcome email when your CampDoc login credentials are available; you will not be able to log into CampDoc until you receive this email. All registered campers will then receive a follow up email from CampDoc.com with detailed instructions on how to submit required health forms and paperwork. The website is secure, encrypted, and password protected. If you have used CampDoc.com in the past, the previous year’s information will be visible, and you will be able to update it as needed.
The itinerary is specific to each camp and will provide information on daily themes, packing lists, field trip information and more. The itinerary will be emailed to the email address provided during registration at least one week prior to the camp week starting.
Staff Information and Accreditation
Camp staff are required to be at least 21 years of age and camp volunteers are at least 16 years of age.
Camp staff are trained in First Aid, CPR, AED and medication administration.
The staff to camper ratio is least 1:6 for most camps (1:5 for Sea Stars). If additional staff are needed for any reason, they are scheduled as appropriate.
All Mystic Aquarium summer camp staff have experience working with children at informal learning centers.
To ensure the highest standards are being met, Mystic Aquarium summer camps are accredited through the American Camp Association (www.acacamps.org) as well as licensed by the State of Connecticut (https://www.ct.gov/oec). In order to obtain certification as a state licensed youth camp, we undergo an extensive review and inspection process to affirm that we exceed all the state requirements for health, cleanliness, and food service as well as emergency management plans, health care, management, staff training and performance review. Accreditation through the American Camp Association is a voluntary process that goes above and beyond the state licensing requirements and demonstrates Mystic Aquarium’s commitment to ensuring your child is in a safe, nurturing environment.
General Camp Info
Each camp is tailored to the specific grade ranges; please register your camper for the most socially and academically appropriate range.
As a requirement for camp participation, all campers must be fully toilet trained, being able to use the bathroom independently is imperative and essential to fully participate in this program
Mystic Aquarium provides snack during the camp day but packed lunches should be brought daily (campers do not have the ability to purchase lunch at the café).
Please refer to the Camp Parent Handbook for information on pick up and drop off
Every day is different! However, the two field trips for our full day camp are held on Tuesday, Wednesday or Thursday. An example of a day of programming from a Grade 1-3 2019 camp is:
- 8:30 Check in
- Watch a penguin session and speak with a penguin trainer
- Penguin class
- Visit Bird Aviary
- Activity on adaptations of dinosaurs
- Visit Jurassic Giants
- Extinction vs conservation
- Dinner Talk
- 4:00 Leave for the day
Please call our Camp Director at 860.572.5955 Ext. 158. Camp Offices are staffed during regular business hours (8:00am-4:30pm), Monday through Friday. All calls and messages will be returned within 24 hours and messages left on weekends, after hours and on holidays will be returned within the next business day.