For your safety, ALL Aquarium visits now require a timed ticket and must be reserved online.
Feinstein card holders will continue to receive complimentary admission but MUST reserve a timed ticket online using a promo code. See additional details below.
Each card admits the child whose name is on the card and one accompanying adult. The card can be used three times.
Card holders must show their Feinstein card, valid matching personal identification and timed tickets to enter the Aquarium.
All other eligibility requirements still apply.
hours of operation
10:00am to 5:00pm; last ticket sold at 3:00pm; admission permitted through 5:00pm closure.
Tickets are sold in timed intervals to abide by the Governor’s Reopen CT Plan including social distancing guidelines and on-campus capacity limits.
Tickets may be reserved for the following entry times:
10am, 11am, 12pm, 1pm, 2pm, 3pm
Timed tickets must be reserved for each person in your party including children 2 and under; tickets will be sent to your email as a .pdf attachment and can be scanned on your phone.
Each timed-ticket entry allows for a TWO-HOUR guest experience. Longer visits can and will be accommodated if capacity limits allow. Mystic Aquarium continuously monitors and adheres to mandated guest capacity limits.
procedure for securing timed admission
- Email TimedTicketsFeinstein@MysticAquarium.org for promo code.
- Select the date of your visit.
- You will have to log in to create an account on the loading page; simply click the button in the upper left-hand corner.
- Once logged in, enter the promo code provided by email.
- Select the time slot for your visit, then the quantity/type of ticket.
- Select ‘Purchase’ on the bottom.
- Select ‘Check Out’ on the next page.
- Select ‘Enter Payment Information’ on the next page.
You must have a ticket when you arrive at the front gate to gain entry to the Aquarium. Guests without a ticket will be denied entry and encouraged to purchase tickets online and return for entry. We also ask that you stay in your vehicle in the Aquarium parking lot until the time period of your reservation begins. Guests will not be granted access outside of their time slot.
Guest services will be operating at a limited capacity to assist with membership and ticketing issues only. Purchasing and/or reserving timed tickets must be done online prior to your visit.
In hopes of accommodating as many visitors as possible in light of the capacity restrictions during the required phased reopening, we respectfully request that you reserve tickets expressly with the intent of visiting on the date and time selected.
Admission is contingent upon adherence to the safety precautions listed here. Mystic Aquarium reserves the right to deny access to any non-compliant guest.