Frequently-Asked Questions

Do I have to pay for parking?

No, parking is always free at Mystic Aquarium.

Can I leave the building and return?

Of course, just be sure to have everyone in your party get their hand stamped at the exit doors if you plan on returning later that day.

Is there a gift shop?

A visit here wouldn't be complete without a stop at the Mystic Aquarium store. Located next to the entrance, the store has a great selection of gifts, books, videos, apparel and much more, so be sure to leave plenty of time to browse.

Where can we eat?

The Penguins Cafe, adjacent to the Ocean Planet Pavilion, has a great menu with a variety of foods sure to satisfy guests of all ages. If you prefer, there's also a picnic area near the east end of the parking lot.

Do you accept credit cards?

We accept Visa, MasterCard, Discover and American Express for admission, membership, cafe and store purchases.

Do you offer special needs access?

Our buildings and grounds have been designed to provide full access and quality experience for guests with special needs. The facility is fully wheelchair-accessible, and wheelchairs are available for use during your visit on a first-come, first-served basis.

Can I take photos?

Flash photography is permitted. Video lights are not permitted. Any commercial use of still or motion pictures taken at the Aquarium without written consent of Mystic Aquarium is prohibited. Film is available at the Aquarium store.

May I bring my pet?

For the health and safety of our animals we do not allow pets into the Aquarium building with the exception of service animals.

What is your smoking policy?

For the health and safety of our animals and guests, our facility is a smoke-free environment.

Do you offer educational programs?

Enroll in a class and explore our our ocean planet up close. Classes are available for pre-K through college and adult. Call Reservations at (860) 572-5955 ext.520 weekdays 8:30 am to 5:00 pm for program information and reservations.

Do you have special group rates?

Group rates are available for groups consisting of 10 or more paying people all arriving and entering together. A reservation made at least 48 hours in advance is required. One person must pay for the entire group. Supervising adults are required for children. Some restrictions apply. For more information, please click here or call our Reservations Department at (860) 572-5955 ext.520.

Do you offer memberships?

Members receive free admission and other exciting benefits. Save your tickets to apply a portion of today's admission toward an annual membership. Tickets are good for 30 days. Some restrictions apply. Learn more.

Can I make a donation?

Mystic Aquarium accepts and needs donations in order to continue to provide the exhibits and animal life you see. To find out more or to make a donation, click here or call (860) 572-5955 ext.518.

Mystic Aquarium