Mystic Aquarium

Human Resources Internship Job Description

The Sea Research Foundation seeks an unpaid intern to assist the Human Resources department in day-to-day activities. An ideal intern would be available to work a minimum of 15 hours a week, Monday-Friday during normal business hours. Specific scheduling is flexible. Reports directly to Director of Human Resources.

This internship will give the intern valuable, real-world experience, as well as providing the Human Resources team with additional support. Well-suited candidates should have an interest in human resources. Students must be currently enrolled or recent graduates, and plan to pursue a career in a related field.

Duties and Responsibilities

• Assist with new hire orientations
• Assist with recruiting and staffing
• Track cost and effectiveness of media outlets for job postings
• Post new positions on various websites
• Sort incoming resumes and log them into appropriate tracking spreadsheets
• Complete and mail out offer and regret letters
• Coordinate candidate interviews
• Process background checks and save results when they are returned
• Prepare new hire packets
• Perform miscellaneous office duties (filing, making copies, etc.)
• Assist with miscellaneous special projects as needed
• Abide by all Sea Research Foundation policies and procedures
• Other duties as assigned

• Maintain a satisfied level of customer service with clients both internal and external
• Properly handle client requests through responsiveness, follow-up, and escalation
• Work proactively with other team members
• Prioritize activities for the best interest of the team when working on joint projects
• Handle client requests and deliver quality solutions if able, or escalate the request to a more senior team member
• Openly share new ideas and information with other team members
• Keep other team members apprised to avoid surprises and disappointed clients

Qualifications, Skills, Abilities

• Personable, able to comfortably and pleasantly deal with a variety of people
• Strong customer service skills
• Problem solving capabilities necessary to accomplish the duties and tasks of the position
• Exceptional written and oral communication skills
• Excellent organizational and planning skills
• Ability to effectively learn and acquire new knowledge and skills.
• Ability to share knowledge and work in a strong team oriented environment.
• Detail oriented
• Proficient in Word, Excel, PowerPoint and e-mail